Sunset Paradise Cruise App

This UX case study examines a common issue for cruise travelers: losing personal devices. When a family member lost their phone on a cruise, I saw an opportunity to create a solution that enhances security, peace of mind, and the overall experience by focusing on people’s real needs.

Design Category

Experience Design (UX/UI)

Problem:

People losing their phones on the cruise

Context:

People want to be able to find their phone if they lose it on the cruise

Solutions:

Have a feature that will be able to find lost phones

Context:

People will not have to worry about not being to find their phone if they lose it on a cruise.

Over 20% of cruise passengers lose something onboard. Over 6 million passengers lose items if people lose their phones, it would be 5-10% which results in 300,000 to 600,000 phones lost per year on the cruise ships.